I've been a customer at this creative haven since my days as a textile student 20 years ago! The staff are always so helpful and the online customer service is excellent too. Always an inspiring visit, reasonable prices too.
This shop and the people who work there are absolutely amazing! I order both online and via phone when I have a bigger order and they are so helpful. Recently I placed an order and it meant that they had to order some bits in because it was a big order and one or two items weren't normally stocked... by them. Rather than send me to another bead shop to get the non stock items, they put in a special order for me and went out of their way to make sure that all was done in one stop. They ship things quickly and securely and the packages are always well wrapped without being wasteful.
In all, The Bead Shop (Nottingham) is one of the best bead shops around and I wish I lived closer so I could spend more time browsing the actual shop!read more
I contacted The Bead Shop for some advice and now wish we lived nearer! The advice I was given was fantastic and the parcel even arrived with a little extra something for my daughter and a lovely hand written note.
The delivery was quick and the package well packed. Looking forward to many more... purchases.read more
I recently attended a beginners jewellery workshop at The Bead Shop in Nottingham, after being given a voucher for my birthday last year. I have fancied picking up a little creative hobby for a while, but what I hadn’t anticipated was just how relaxing it would be. I completely switched off to... everything else for 3 hours and it was so refreshing. Honestly think these workshops should be offered to big companies as a way to reduce stress and get their staff feeling creative.
Can’t wait to come back for another!read more
I have had great service from this shop. I only needed a few beads to complete a project. Their delivery price was by far the best for a small order. They were dispatched quickly and were exactly as described. Would highly recommend.
I recently visited the Bead Shop in Nottingham and was very pleased to be served by extremely helpful young lady. I am very much a beginner at Jewellery making and she identified everything I needed to make some earrings. She was also courteous and cheerful. I later tried to order some more... items using the mail order website but due to
my lack of technological skills, I soon ran into difficulties. I telephoned the shop and a very pleasant gentleman talked me through the whole process (which incidently was very straightforward). I am grateful to the Bead Shop not only for the professionalism, patience and courtesy of their staff but also for the quality of their merchandise. Thank you and I look forward to my next visit.read more
Absolutely brilliant service! I ordered a few things and they arrived very quickly. The items were packaged exexcellently too. I have since contacted the shop about future workshops and nothing is too much trouble for these lovely peeps! Will definitely use them again.
I have used this company a few times and they have always been helpful, accommodating and really lovely too! When I've needed advice, they've also been very quick to look at photo's to help me work out what I need etc. Can't recommend them enough.
When I ordered the breakaway beads for the lanyard I have been making I got confirmation of the order in minutes less than 24hrs had notification that my order had been packed and sent and I received it in 2 days absolutely brilliant thank you so much for speed and good packaging no worries I... will be back again.read more
I was recently trying to find a specific Beadalon item and discovered one version of it at the Bead Shop, one of the few places to sell these components at a competitive price. I mentioned on the site feedback that I would have liked this item in another colour, and much to my surprise, I... received a phone call regarding this item. The Bead Shop have now ordered this item for me, and I am beyond grateful. What superb customer service, certainly going above and beyond. Thank you Bead Shop.read more
First time I've ordered from them, and will definitely order from them again. They had the book I was looking for, and at a great price. Really speedy service too. It arrived the day after I ordered it, and I live in the Highlands.
Stumbled across this wonderful site while I was shopping for some new delica beads and I was thrilled by the choice of colours and the different types of beads they offer at very reasonable prices. Their site is super easy to navigate and they have a very handy quick-add of various amounts of the... beads you want which makes it very quick to fill up your basket (much to the dismay of my bank balance!) Once I placed my order I chose 1st class post and they arrived within 2 days of placing it, I will DEFINITELY be buying from here againread more
I recently attended an 'Introduction to jewellery making' class here and thoroughly enjoyed it! It was a nice,small group, which meant help was at hand when needed, and the instructor was really patient and knowledgeable. We left with a bracelet and a pair of earrings each that we had made... ourselves, which I am wearing with pride. Great value for money and a brilliant way to spend a Saturday morning -thank you.read more
I am new to bead weaving and having bought seed beads ,needles and a book to start I realised storage was an issue. I bought bead tubes and a needle case to protect my tools. I then saw the beginners kit so that went in my basket. The delivery was quick and by Royal mail, wooden needle case take... my new beading needles(can't find them anywhere else). The kit is beautifully presented and has what appears to be comprehensive instructions.looking forward to starting it. Will certainly be back.read more
Great little shop packed with everything you need to make gorgeous bead creations. We attended one of the bead jewellery workshops upstairs. There were 10 of us on a hen party day of celebrations. Our tutor, Emma was brilliant and we all made a pair of earrings and a bracelet to take home. With it... being a hen party she also allowed us to have cupcakes and champagne whilst we worked. It made for a very enjoyable afternoon.read more