Restringing & Fixing
Restringing and fixing service
We offer this service in our Nottingham Shop. We can also offer the following services via mail order (see below).
What we offer!
Basic Fixes while you wait from £2
The basic fix price does not include the cost of any materials, we would show you available options for you to chose from including plated or sterling silver items.
What kind of thing is classes as a basic fix?
Replacing broken clasp on a bracelet or necklace.
Exchanging fiddly clasps for a magnetic clasp.
Converting earrings for pierced ears to clip-on.
Swapping plated ear wires for sterling silver ones.
Any small task that would just take us a minute.
Small Makes from £3
Making a simple pair of earrings (a few bead threaded on headpins and wrapped loops being created), or helping finish a pre-strung bracelet (with knots or a crimp tube).
Basic Re-strings and mending from £8
Re-threading broken bracelets and Necklaces
Sourcing and replacing missing stones for any kind of jewellery (brooches, necklace, bracelets, pendants, earrings, dresses...)
Gluing and mending broken jewellery
Re-stringing knotted necklace from £16
This covers traditional pearl necklaces as well as any knotted costume jewellery, due to the process of knotting in between each bead being quite time consuming this is why this style of jewellery is more expensive to mend.
Restringing and fixing via mail order please be aware that we would have to add an additional postage charge of £8.95 to the prices below, to cover Royal Mail guaranteed next working day service to ensure the item is returned safely and securely to you. You would be responsible for getting the item to us and we cannot be held responsible for items lost by the royal mail. Most items we fix and restring have sentimental value, which no amount of compensation from the royal mail would cover in the unlikely event of an item being lost (that said to date Royal Mail has not lost anything).
Custom orders and makes
We can special order many items in for customer including Swarovski beads, pendants and diamantes. Specific clasps, beads and other items you may be struggling to get hold of.
We can’t guarantee that we can source any items, however we often do find suitable products.
How to order
If you pop into the shop a member of staff will have a form they will fill in with you detailing the items, size, colour and quantity required. We’ll use this information to try and source the item and contact you with the options and prices.
We can also do this for mail order customers too. Just let us know via email (firstname.lastname@example.org) what you are looking for and we can look into it. If you can provide as much detail as possible it makes the searching much quicker and easier. (What the items is, material, colour/plating, size and quantity).
Once we’ve found an item that you’d happy with we’d take payment at the point of confirming you’d like to order the item. We would then order the item for you and either post the items out once it arrived, or call you to let you know you can collect it from the shop.
Due to these items being specially ordered in and not a standard stock item they are non returnable.
Making custom Jewellery from £8.
This will be dependent on what is requested and what materials are to be used. Each one will be very different so they will be discussed.