UK Shipping from £1.25 and free UK shipping on orders over £30

Ordering & Discount Info

The discounts we offer & Premium customers

FAQ

A) When any customer in the UK spends over £30 on the website they will receive free 2nd Class shipping. The shopping cart will give you a chance to upgrade to 1st class, signed for or next day services for a small extra fee.

Spend over £100 and you will receive 10% discount and free next day delivery. If you are a premium customer then your 15% discount will over ride the 10%, they cannot be combined.

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A) You have to spend £350 overall in one year (1st January to 31st December) to become a Premium customer. As a premium customer you will receive 15% off of all prices*, with a very few exceptions, on both the website and in the shop.

A) If you are a premium customer then you have to be logged in to your account, otherwise the shopping cart won’t know to give you the discount. Once logged in to the account and the website calculates that you are a premium customer all the prices you see will be with the discount applied.

A) When you login to your account the second option on the left hand side is ‘orders’. Click into this and you can see your previous invoices. At this time you would have to add up the orders between the 1st Jan – 31st Dec of one year to see if you have spent £350. We are working on creating a total spend for each year.

A) We have a loyalty stamp card in the shop that will give you £10 to spend once you have collected 20 stamps. You receive 1 stamp for every £5 you spend in the shop or wholesale department.
If you register as a customer in the shop this will also work on the website as we are integrating both systems. When you spend with us you have to ensure we put it on your account so we will be able to track your spending.

A) We are integrating both the shop and website systems so that we can track your spending in the both the shop and online. Ensure that we use your account when purchasing in the shop. If you do place an online order, such as click and collect, please ensure you log in to your account before going through the checkout so that your spending can be recorded.

A) If you spend £350 this year your 15% discount will continue to the end of the following year. If you do not spend £350 within the following year then you will lose the premium status at the end of that year.

A) Premium customers will still get the free shipping as described above but the 15% discount will be applied to any value order, whether it is under or over £100 and will override the current 10% discount that we offer. It cannot be combined.

A) No unfortunately not. The premium status gives you 15% off and overrides the loyalty point scheme in the retail shop.

A) If you use the guest checkout we can link it to your account but you have to let us know you have done this. If you use the guest checkout and you are an premium customer the discount will not be applied to your order and cannot be back dated. Please sign in to your account!

A) Please mention that you are a premium customer at the time of ordering.

Special offers and discounts (eg. newsletter and advert promotional codes or special offer flyers).
Unless otherwise stated, exclude all books, magazines and kilns. They cannot be used in conjunction with other offers or discounts including special offers, reduced items or items in a sale. If dicount is great than premium customer discount the greater value discount will be applied.

*Excludes Kilns, Books & Magazines, Workshops and SALE items. These are not included in the total. Please note The Bead Shop can cancel, withdraw or alter the scheme, including these Terms and Conditions, or any individual account, at any time.

Online Customers

  • Spend £30 = Free 2nd Class UK shipping
  • Spend £100 = 10% Discount* & Free Next Day Shipping (UK mainland)
  • Spend £350 between 1st January – 31st December to become a Premium Customer

Shop Customers

  • Every £5 spend = 1 loyalty point*, Collect 20 points = £10 spend on anything!
  • Spend £350 between 1st January – 31st December to become a Premium Customer
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