This privacy policy sets out how The Bead Shop (Nottingham) Limited incorporating mailorder-beads.co.uk uses and protects any information that you give The Bead Shop (Nottingham) Limited when you use this website.
The Bead Shop (Nottingham) Limited is committed to ensuring that your privacy is protected and that we comply to GDPR (General Data Protection Regulation). Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
The Bead Shop (Nottingham) Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10th May 2018.

What we collect and Why? We collect the following information: When placing a mail order on our website or over the phone we require: name and address. For delivery purposes contact information including email address and phone number
Email address – to send confirmation or your order being received and despatched. We may use your email address or phone number to contact you should there be an issue with fulfilling your order.

How we store your Data
We require this information to process your orders placed through our website. The information is held using 128-bit encryption and used solely for processing orders placed either through our website or over the telephone. We never resell or redistribute customer information and we never purchase customer information for marketing purposes.
All users of our website have the opportunity to subscribe to our mailing list. Placing an order though our website does not automatically place you on our email subscription list. All customers will have to subscribe by using our on line sign up form.
When placing an order via our website you will have the option of creating an account, signing into your account or using guest checkout.
If you use guest check out we will only have a record of your order for a maximum of 12 months (other than information we have to provide to HMRC for VAT accounting. If you would like us to remove you sooner please get in touch by emailing info@mailorder-beads.co.uk.
If you create an account this will track your total spend per year and see if you are eligible to become a premium customer and receive 15% off the following year’s orders (you can read about the premium customer accounts here). This is only possible if you have an account, the guest checkout option does not track total spending.
By having an account you can log in view past orders and the checkout process is much faster for you.

Card Processing
We use SagePay and PayPal to process our card payments.
We recommend reading their privacy policies which are available here.
https://www.paypal.com/uk/webapps/mpp/ua/privacy-full https://www.sagepay.co.uk/policies/privacy-policy

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.The cookies we use: Basket ID; This is a persistent cookie so it is still there when the browser is closed so the contents of the basket is saved.
Login ID; Keeps track of the logged in user. This is a session cookies so is deleted when the browser is closed.
Google Analytics uses a cookies to distinguish unique users. More information about this can be found at:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
None of the cookies contain any identifiable user information.
You can choose to accept or decline cookies. You can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website (for example saving the contents of your shopping basket).

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Email Newsletters
Our newsletters are sent via Sender in Blue an EU based Marketing platform who are fully GDPR compliant, you can read their privacy policy here.
https://www.sendinblue.com/legal/privacypolicy/

Controlling your personal information
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Bead Shop (Nottingham) Limited, 7 Market Street, Nottingham, NG1 6HY
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
If you would like to be removed please email info@mailorder-beads.co.uk

The Bead Shop (Nottingham) Limited
4.9
Based on 276 reviews
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Cate Jones
Cate Jones
12:01 17 Jan 20
This shop and the people who work there are absolutely amazing! I order both online and via phone when I have a bigger order and they are so helpful. Recently I placed an order and it meant that they had to order some bits in because it was a big order and one or two items weren't normally stocked... by them. Rather than send me to another bead shop to get the non stock items, they put in a special order for me and went out of their way to make sure that all was done in one stop. They ship things quickly and securely and the packages are always well wrapped without being wasteful. In all, The Bead Shop (Nottingham) is one of the best bead shops around and I wish I lived closer so I could spend more time browsing the actual shop!read more
Jackie Harrison
Jackie Harrison
15:29 24 Dec 19
I contacted The Bead Shop for some advice and now wish we lived nearer! The advice I was given was fantastic and the parcel even arrived with a little extra something for my daughter and a lovely hand written note. The delivery was quick and the package well packed. Looking forward to many more... purchases.read more
Siobhan Somers
Siobhan Somers
20:23 17 Dec 19
I recently attended a beginners jewellery workshop at The Bead Shop in Nottingham, after being given a voucher for my birthday last year. I have fancied picking up a little creative hobby for a while, but what I hadn’t anticipated was just how relaxing it would be. I completely switched off to... everything else for 3 hours and it was so refreshing. Honestly think these workshops should be offered to big companies as a way to reduce stress and get their staff feeling creative. Can’t wait to come back for another!read more
Linda Robertson
Linda Robertson
12:26 12 Dec 19
I have had great service from this shop. I only needed a few beads to complete a project. Their delivery price was by far the best for a small order. They were dispatched quickly and were exactly as described. Would highly recommend.
Janice Arnold
Janice Arnold
06:56 21 Nov 19
Really pleased with my purchase, excellent service and the price was great I hunted everywhere for letter beads to put on my handmade wreaths Just placed another little order.
Joanne Johnson
Joanne Johnson
16:14 18 Nov 19
I recently visited the Bead Shop in Nottingham and was very pleased to be served by extremely helpful young lady. I am very much a beginner at Jewellery making and she identified everything I needed to make some earrings. She was also courteous and cheerful. I later tried to order some more... items using the mail order website but due to my lack of technological skills, I soon ran into difficulties. I telephoned the shop and a very pleasant gentleman talked me through the whole process (which incidently was very straightforward). I am grateful to the Bead Shop not only for the professionalism, patience and courtesy of their staff but also for the quality of their merchandise. Thank you and I look forward to my next visit.read more
Sam Self
Sam Self
10:23 17 Nov 19
Absolutely brilliant service! I ordered a few things and they arrived very quickly. The items were packaged exexcellently too. I have since contacted the shop about future workshops and nothing is too much trouble for these lovely peeps! Will definitely use them again.
Joe Ling
Joe Ling
16:08 13 Nov 19
They had the most amazing beads! Every shape and size you could imagine! They even had vibrating ones! Those made me feel the best !
Alyson Larholm
Alyson Larholm
09:54 10 Nov 19
I have used this company a few times and they have always been helpful, accommodating and really lovely too! When I've needed advice, they've also been very quick to look at photo's to help me work out what I need etc. Can't recommend them enough.
Kim Mitchell
Kim Mitchell
09:39 04 Nov 19
Keep returning to this company. Best value for money, quality of items and fast delivery. Highly recommended.
David Austen
David Austen
11:56 28 Oct 19
When I ordered the breakaway beads for the lanyard I have been making I got confirmation of the order in minutes less than 24hrs had notification that my order had been packed and sent and I received it in 2 days absolutely brilliant thank you so much for speed and good packaging no worries I... will be back again.read more
Alison Chase
Alison Chase
20:21 27 Oct 19
Beautiful products, excellent service, speedy delivery. .still loving The Bead Shop (Nottingham)! Great job everyone - Thank you!
Steve Wisker
Steve Wisker
13:33 24 Oct 19
as always very impressed with delivery. Will be ordering again soon, plus hoping to call in at the shop for a good browse. Thank you and keep up the good work
Hollie Cranham
Hollie Cranham
06:39 15 Oct 19
Really quick service and great prices! Really low postage costs too. My usual bead order shop closed, this was a light amongst many pricier alternatives!
Mo Beach-Morris
Mo Beach-Morris
14:42 01 Sep 19
I was recently trying to find a specific Beadalon item and discovered one version of it at the Bead Shop, one of the few places to sell these components at a competitive price. I mentioned on the site feedback that I would have liked this item in another colour, and much to my surprise, I... received a phone call regarding this item. The Bead Shop have now ordered this item for me, and I am beyond grateful. What superb customer service, certainly going above and beyond. Thank you Bead Shop.read more
Mairi McInerney
Mairi McInerney
14:17 30 Aug 19
First time I've ordered from them, and will definitely order from them again. They had the book I was looking for, and at a great price. Really speedy service too. It arrived the day after I ordered it, and I live in the Highlands.
Susan Horsman
Susan Horsman
18:44 27 Aug 19
They stock some unusual items, brooch to pendant converters, as well as a good range of beads and accessories. Service is always quick. A good place to shop.
Justyna Lewandowska
Justyna Lewandowska
06:27 09 Aug 19
Love this place! Such a nice atmosphere I love browsing through hundreds of beads. Great selection of jewellery making tools and findings.
Sue E
Sue E
14:24 06 Aug 19
Enjoyed an introduction to Jewelry making workshop this morning. Made a pair of earrings and a bracelet! Thank you Emma for a great workshop and your patience
sue truesdale
sue truesdale
14:11 18 Jul 19
Lovely bead shop that I miss now that I'm back in Devon. Great selection of beads and findings and great online service too. Thank you :)
yogicaspi
yogicaspi
21:21 20 Jun 19
Lovely quality flower beads. I’ve shopped here online a few times & I always find the process very easy, the service is very efficient too. I’ll definitely be back for more.
Frances McCarthy
Frances McCarthy
12:04 13 Jun 19
Great local shop with products for a wide range of skills. Knowledgable and friendly staff. Kits, beads, equipment and findings all easy to browse, lots of examples, and even workshops.
Nicole C
Nicole C
06:19 10 Jun 19
Stumbled across this wonderful site while I was shopping for some new delica beads and I was thrilled by the choice of colours and the different types of beads they offer at very reasonable prices. Their site is super easy to navigate and they have a very handy quick-add of various amounts of the... beads you want which makes it very quick to fill up your basket (much to the dismay of my bank balance!) Once I placed my order I chose 1st class post and they arrived within 2 days of placing it, I will DEFINITELY be buying from here againread more
Wendy Booth
Wendy Booth
23:26 01 Jun 19
I recently attended an 'Introduction to jewellery making' class here and thoroughly enjoyed it! It was a nice,small group, which meant help was at hand when needed, and the instructor was really patient and knowledgeable. We left with a bracelet and a pair of earrings each that we had made... ourselves, which I am wearing with pride. Great value for money and a brilliant way to spend a Saturday morning -thank you.read more
Glenys Newton
Glenys Newton
06:01 24 May 19
Only ordered by post so far and have ditched the Amazon link now. Excellent service, price and quality. I had to phone in to amend some details, it was all done quickly and followed up.
CAROL REID
CAROL REID
13:57 12 Apr 19
I am new to bead weaving and having bought seed beads ,needles and a book to start I realised storage was an issue. I bought bead tubes and a needle case to protect my tools. I then saw the beginners kit so that went in my basket. The delivery was quick and by Royal mail, wooden needle case take... my new beading needles(can't find them anywhere else). The kit is beautifully presented and has what appears to be comprehensive instructions.looking forward to starting it. Will certainly be back.read more
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